MLB Salon policies

Our salon is location in Bedfordale, WA.
By appointment only.

Salon Policies

How to arrive for your appointment

 For any colour hair service, we ask that you arrive with your hair as follows to help ensure the best possible results:

 Please have clean hair washed the day before your colour  appointment with minimal styling products. For best results, I also recommend using a clarifying shampoo to help remove any product buildup that would affect your hair's ability to receive the color, to get the best results from the colour service. This includes hair being free from hair mascaras, powders etc which temporarily cover grey hair.

If you arrive with hair not prepared properly such as , excessive detangling and or shampooing/drying is needed ,that will impact time allotted and affect the next clients appointment time, it could result in the following -

Forfeiting some of your appointment ( eg Blow wave if time does not permit) whilst still paying the full cost of your original appointment. A surcharge of $23.25 per 15mins ( not including gst) will be added to your service to shampoo and dry your hair before your colour service.

 Please avoid washing your hair on the day of your service to help lessen scalp sensitivity.

 Please make sure your hair is free of any tangles and is not matted - anything more than simple detangling (usually less than 2 minutes) is not built into the service time.

Any detangling before a service starts that takes more than 5 minutes counts as "excessive" in how it pertains to my booking times. That could cause me to run behind and into the time reserved for my next client. This could result in forfeiting your appointment if detangling takes more than 15 mins and means having to reschedule whilst still paying for your original appointment. Or forfeiting some of your appointment eg. blowave whilst still paying for the full cost of your original appointment, or a surcharge of $23.25 per 15 mins will be added to your service for detangling if time allows for the full service to be completed.

Late Arrivals

When you reserve an appointment with me, you are agreeing to the minimum service price for that appointment, with the understanding that pricing is on an “and up” basis.  If your late arrival prevents me from performing your full service in the time allotted for your appointment, I reserve the right to charge you in full for the service even if we cannot complete the full service in the time allotted , or reschedule your appointment and charge you a no show fee if you are more than 15 min late, which is payment in full for the time we reserved as I would be unable to fill that spot.

Cancellation Policy

Please read my cancellation policy carefully. By booking, you are accepting these terms.

I require 48 hours notice when canceling or rescheduling an appointment. Canceling or rescheduling after that timeframe will result in a fee of $50.00.

When you cancel with less notice it makes it harder for me to fill the time that was reserved for you, and causes me to lose income.

These terms are non-negotiable.

No Shows

No shows are unacceptable and cause me to lose income.

No shows will automatically be charged the full appointment cost that must be paid before another appointment is booked.

These terms are non-negotiable.

 Cosmetic tattoo services balayage and corrective colour services

A 20% booking fee is required for all cosmetic tattoo services, balayage services and colour correction services and will be deducted from the total of your appointment at completion of your service.

An in salon consult is required before booking these services.

Corrective colour includes going from dark to light or light to dark and is charged at an hourly rate plus colour used as this is normally unpredictable and requires many hours.

If you need to reschedule your appointment your booking fee can be transferred to the new appointment time as long as you give 48 hours notice.                              

You must reschedule your appointment if you have any cold, flu or gastro symptoms, or if you have covid 19 or had contact with anyone who currently as covid 19.

Payment Options

Eftpos, Mastercard, Visa (these incur a 1.9% surcharge)

All prices are subject to change without prior notice.




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